This Privacy Policy explains how Clean My Robot, LLC (“CMR,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website and services.
We care about transparency and your trust. Below is the plain-English version of what we do with your data.
1. Information We Collect
We collect the following types of information:
- Account Information – name, email, payment details (via Stripe), subscription plan.
- Usage Information – contributions, preferred offset region, and anonymized ledger ID.
- Technical Information – IP address, device/browser type, and cookies for website performance.
- Analytics Information - We use Plausible Analytics to measure website traffic and usage. Plausible does not use cookies and does not collect personally identifiable information. The data collected is aggregated and anonymous (e.g., page views, referral sources, and device types).
We do not intentionally collect sensitive personal data (e.g., health information, government IDs).
2. How We Use Your Information
We use your information to:
- Process subscriptions and payments.
- Match your contributions to offset purchases and publish anonymized results.
- Provide your personal impact dashboard and monthly digests.
- Improve our website and operations.
- Communicate with you about updates, billing, or changes to service.
We will never sell your personal data.
3. How We Share Information
We share information only with trusted third parties necessary to operate the service:
- Stripe (payments)
- Memberstack (account authentication)
- Airtable (ledger and dashboard storage)
- Make (data syncing)
- Webflow (website hosting)
- Plausible Analytics (site traffic measurement; collects only anonymous, aggregated data)
When we publish offsets to the public ledger, we use anonymized “Public Ledger IDs.” Your name or email will not appear publicly.
4. Cookies & Tracking
We use Plausible Analytics, which does not rely on cookies or tracking technologies. No personal data is stored or shared with third parties for advertising.
5. Data Retention
- Account data is kept while your subscription is active and for a reasonable period afterward for accounting and compliance.
- Offset records and ledger entries are retained permanently for transparency, but remain anonymized.
- You may request deletion of your account data at any time (except where retention is legally required).
6. Your Rights (California + U.S.)
If you are a California resident, you have the right to:
- Know what personal data we collect and how we use it.
- Request access to or deletion of your personal data.
- Opt out of the sale of personal data (we do not sell data).
- Not be discriminated against for exercising your privacy rights.
- To make a request, email us at support@cleanmyrobot.com.
We will verify your identity before responding.
7. Security
We use encryption and access controls to protect your information. However, no online system is 100% secure. You use the service at your own risk.
8. Children’s Privacy
Our service is not directed at children under 13, and we do not knowingly collect data from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or through your dashboard.
10. Contact Us
Questions about privacy? Reach out at: support@cleanmyrobot.com